Privacy Policy
1. Introduction
LITPAY CASE MANAGEMENT II LLP is committed to safeguarding the privacy and security of our clients, who are primarily collection agencies, and their defaulters. This Privacy Policy outlines how we collect, use, store, and share personal information in the course of providing our digital communication services, including WhatsApp, email, and SMS notifications, to enhance collections.
2. Information We Collect
- Client Information: We collect information from collection agencies when they register on our platform, including agency name, contact details, and payment information.
- Defaulter Information: As part of the services, collection agencies may provide us with information about their defaulters, including names, contact details (such as phone numbers and email addresses), and details of the debts owed.
- Usage Data: We collect data on how our services are used, such as login times, communication histories, and the effectiveness of messages sent through our platform.
3. How We Use Your Information
- Service Provision: We use the collected data to facilitate the delivery of our digital communication services, allowing collection agencies to send legal notices, payment reminders, and other messages to defaulters via WhatsApp, email, and SMS.
- Improvement of Services: Usage data helps us enhance the effectiveness of our platform and tailor our services to better meet the needs of our clients.
- Legal and Compliance: We may process personal information to comply with applicable laws, enforce our terms of service, and protect the rights and safety of our users and their defaulters.
4. Data Security
We employ industry-standard security measures to protect the personal information processed through our platform. This includes encryption, secure servers, and regular security audits to prevent unauthorized access, disclosure, alteration, or destruction of data.
5. Data Sharing
We do not share personal information with third parties except as necessary to provide our services or as required by law. We may share data with trusted partners who assist us in operating our platform, provided they adhere to strict confidentiality agreements.
6. Your Rights
Collection agencies and their defaulters have the right to access, correct, or delete their personal information held by LITPAY. If you wish to exercise these rights, please contact us at :
Mobile:+91 87078 59054
Email: nishant.awasthi@litpay.co.in,
admin@litpay.co.in.7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the effective date will be updated accordingly.